Frequently Asked Questions.

Because our Dhaka headquarters operates 24/7, we provide a true overnight processing advantage. Standard work orders, QC evaluations, and bids are typically processed and uploaded back into your system within 12 to 24 hours of receipt.

We provide back-office and ITES support for vendors and property management firms across all 50 US states. Our team is thoroughly trained on localized pricing matrices and state-specific compliance requirements (including FHA, HUD, and Fannie Mae guidelines).

Security is our highest priority. We utilize end-to-end military-grade encryption for all data transfers. Our office infrastructure operates on secure, monitored networks with strict firewall policies, ensuring that no unauthorized data extraction can occur.

No. All ITES back-office work is strictly conducted on-site at our Dhaka headquarters under physical and digital surveillance. We utilize role-based access control (RBAC), meaning our staff only has access to the specific modules required to complete their designated tasks.

Absolutely. Our specialists are highly proficient in all major US property preservation platforms, including Property Pres Wizard (PPW), XactPRM, Inspectorade, and EZ Inspections. We adapt to your workflow, not the other way around.

Yes. If you operate on a proprietary system, our in-house development team can build secure custom API bridges to automate the flow of work orders, photos, and bids directly between your servers and our processing dashboard.